This Privacy Policy explains our approach to personal information when you browse IntarsiaPattern.com, purchase an intarsia pattern, use a digital download, contact customer support or interact with website features. We aim to collect only information reasonably necessary to provide our products, operate the website, maintain security and comply with applicable legal obligations.
Privacy Policy: Who We Are
This Privacy Policy applies to IntarsiaPattern and the website IntarsiaPattern.com.
IntarsiaPattern operates an online digital woodworking store where customers can browse and purchase an intarsia pattern and related downloadable resources.
For questions about this Privacy Policy or how personal information is handled, you may contact us at:
Email: support@intarsiapattern.com
Contact address:
86-90 Paul Street
London, United Kingdom
Privacy Policy: Information We Collect
The information we collect depends on how you interact with our website, including whether you simply browse, purchase an intarsia pattern, create an account or ask us for customer support.
Privacy Policy Information You Provide
You may provide information to us when purchasing an intarsia pattern or another product, creating an account, contacting support or otherwise communicating with us.
- Name and contact information.
- Email address.
- Billing or transaction-related information provided during checkout.
- Account details if you create an account.
- Purchase and order information.
- Messages, support requests and other communications you send to us.
Information Collected Automatically
When you use IntarsiaPattern.com, certain technical information may be collected automatically by our website, hosting provider, security tools, analytics services or similar technologies.
- IP address.
- Browser and device information.
- Operating system.
- Pages viewed and website interactions.
- Referring website or source.
- Approximate geographic information derived from an IP address.
- Cookies and similar identifiers.
How This Privacy Policy Uses Personal Information
We may use personal information for purposes reasonably connected with operating IntarsiaPattern.com and supplying an intarsia pattern or other digital product.
- Providing access to the intarsia pattern or another digital product you purchase.
- Processing and maintaining purchase records.
- Responding to customer support requests.
- Sending transactional or service-related communications.
- Maintaining and improving website functionality.
- Preventing fraud, abuse and security incidents.
- Diagnosing technical problems.
- Understanding how customers use our website.
- Complying with legal, accounting or regulatory requirements.
- Sending marketing communications where permitted and where any required consent has been obtained.
Legal Bases Under This Privacy Policy
Where UK or European data protection law applies, our processing of personal information may rely on one or more of the following legal bases.
| Legal Basis | Examples |
|---|---|
| Contract | Processing information required to provide an intarsia pattern or another product or service you requested or purchased. |
| Legitimate Interests | Operating, protecting and improving the website, preventing abuse and responding to customer enquiries where those interests are not overridden by your rights. |
| Legal Obligation | Maintaining information where required for legal, tax, accounting, fraud-prevention or regulatory purposes. |
| Consent | Certain marketing communications, optional cookies or other processing where consent is required by law. |
Privacy Policy for Payments and Lemon Squeezy
When you select the purchase button for an intarsia pattern or another digital product on IntarsiaPattern.com, you may be directed to a checkout operated by Lemon Squeezy to complete payment.
Lemon Squeezy may act as merchant of record for purchases processed through its platform and may process information required to complete the transaction, provide receipts, handle applicable taxes, prevent fraud and manage payment issues.
This Privacy Policy should therefore be read together with the privacy information presented by the third-party checkout provider.
Depending on your location and device, Lemon Squeezy may offer payment methods such as credit or debit cards, PayPal and other supported payment options.
Payment details entered during a Lemon Squeezy-hosted checkout are submitted through Lemon Squeezy's checkout environment and payment infrastructure. We do not ask you to enter your complete card number directly into IntarsiaPattern.com.
For purchase-related rules, review our Terms and Conditions and Refund Policy .
Privacy Policy for Cookies and Similar Technologies
IntarsiaPattern.com may use cookies and similar technologies to operate website features, remember preferences, maintain security, understand website performance and support analytics.
Cookies may include:
- Strictly necessary cookies required for essential website functionality.
- Preference cookies that remember selected settings.
- Analytics cookies that help us understand website traffic and usage where enabled.
- Security cookies used to detect suspicious activity or protect the website.
Where applicable law requires consent for non-essential cookies, those cookies should only be used after the required permission has been obtained.
For more information, read our Cookie Policy .
Information Sharing Under This Privacy Policy
We do not sell personal information to advertisers. Personal information may be disclosed where reasonably necessary to operate our website, provide a purchased intarsia pattern or other digital product, process an order, protect the website or meet legal obligations.
Categories of recipients may include:
- Payment and checkout providers such as Lemon Squeezy.
- Website hosting and infrastructure providers.
- WordPress, WooCommerce and associated website technology providers where relevant.
- Email or customer support service providers.
- Analytics and website performance services where enabled.
- Security, fraud-prevention and anti-abuse providers.
- Professional advisers where reasonably necessary.
- Government authorities, regulators or courts where disclosure is legally required.
Privacy Policy and Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing an intarsia pattern or another product, maintaining transaction records, resolving disputes, enforcing agreements, protecting the website and meeting legal, accounting or regulatory requirements.
Different categories of information may have different retention periods. When information is no longer required, we may delete, anonymise or otherwise securely dispose of it where reasonably practicable.
International Data Transfers
IntarsiaPattern.com may use service providers that operate in countries other than the country where you live. Therefore, personal information may be processed or stored internationally.
Where data protection law requires safeguards for an international transfer, applicable contractual, organisational or other lawful safeguards may be used by us or our service providers.
Your Rights Under This Privacy Policy
Depending on your location and applicable law, this Privacy Policy recognises that you may have rights concerning personal information held about you.
To exercise a privacy right, email support@intarsiapattern.com . We may need to verify your identity before completing certain requests.
Privacy Policy and UK Complaints
If you are in the United Kingdom and believe that your personal information has not been handled appropriately, you may also have the right to complain to the Information Commissioner's Office (ICO).
Data Security
We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.
Children's Privacy
IntarsiaPattern.com is a general digital woodworking and intarsia pattern store. This Privacy Policy reflects that the website is not intended to knowingly collect personal information from children where parental or guardian consent would be legally required.
If you believe a child has provided personal information to us in circumstances where this should not have occurred, please contact us so that we can review the matter.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. This Privacy Policy does not govern those external services.
Their privacy practices are governed by their own policies, and we encourage you to review those policies when leaving IntarsiaPattern.com.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal requirements or data-processing practices change.
When this Privacy Policy is updated, the revised version will be posted on this page and the “Last updated” date will be changed accordingly.
We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
Privacy Policy Contact and Support
If you have questions about this Privacy Policy, want to exercise a privacy right or have concerns about personal information connected with an intarsia pattern purchase, contact us using the details below. You can also use our Contact page .
London, United Kingdom